Smart Life Not Working with Alexa? 8 Ways to Fix

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If you are reading this article today be assured that we are here for you. Apps or devices can misbehave and it happens every day.

So, you’re wondering how to fix Smart Life not working with Alexa?

To make Smart Life work with Alexa, verify the device is connected properly. If the connection is alright, simply reboot the device or perform a power cycle. These simple ways fix most of the smart life issues. But if these methods don’t work there are alternative ways worth checking.

The article will start by explaining the fixes step by step. At the conclusion of the article, there is an alternative solution too. So, let’s explore.

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8 Ways to Fix Smart Life with Alexa

smart life not working with alexa

Sit back and relax! With our research, we found 8 simple ways to fix the problem. So, without further ado, let’s follow the troubleshooting guide below.

01. Check the Connection Status:

Whether it’s an amplifier not working or a soundbar, connection issues are common in devices. So first things first, Make sure the device and the Smart Life app are connected properly. Go to your smart life app and check whether Alexa is connected or not. If not, turn off Alexa, unplug it then plug it in again. Now, turn on Alexa and check whether it’s connected or not. 

If the connection is alright, move to the next fix.

02. Simply Reboot Your Device:

Sometimes apps can misbehave. In that case, a simple reboot can solve the issue. Try rebooting your phone or tablet, it will fix the issue. Also, make sure you reboot the Alexa too to reconnect.

If rebooting didn’t fix the issue, let’s move to the next fix.

03. Perform a Power Cycle:

Electric devices have power cycles that may misbehave often. Performing a power cycle might solve the issue. To do the power cycle follow the below steps,

  • Completely unplug your device from the power supply.
  • Confirm that the device has shut down.
  • Wait 15 to 30 seconds.
  • Now plug the soundbar TV cable power cord back on.

Continue to the next one if that doesn’t resolve the problem.

04. Make Sure the Skill is Enabled:

If the smart life skill is disabled in Alexa it won’t work. To enable the skill go to the Smart Life app and follow the below steps:

  • Open the ‘Amazon Alexa’ App on your device.
  • From the bottom right corner, select “More.”
  • Go to ‘Skills & Games’  and find ‘Your Skills’
  • Use the magnifying glass in the top right to locate the Smart Life skill.
  • Simply enable it if the skill is already installed.

If that doesn’t solve the problem, move to the next fix.

05. Link and Unlink Again:

If the above fixes don’t work then try removing Alexa from the smart life app. Then, go to the Alexa app and from ‘More’ find ‘Add a Device’. Connect Alexa to the smart life app again.

No luck? Try the next fix.

06. Try Cleaning the Data and Cache:

The next fix is the most simple but effective one. Try cleaning the app data and cache of both Alexa and the Smart Life app. Follow the below instructions. 

  • Find “Apps” in the settings of your phone.
  • Find the Amazon Alexa app and go to the about menu.
  • Search for the “Clear Data” and “Clear Cache” options.
  • Clear both app data and cache. Restart the app.

Do the same with the Smart Life app.

Didn’t work? No worries, we still have two solutions left for you. Let’s move.

07. Update Both the Alexa and Smart Life App:

If the above fixes didn’t work at all, try updating both apps. Sometimes older firmware misbehaves if not updated. So, update the firmware immediately if available. 

To update the Alexa and Smart Life app, simply go to Playstore/Appstore and check for updates. Now, open the Smart Life app to see if the problem is solved.

Go to the last step if there are no updates available.

08. Perform Hard Reset:

If nothing works there’s one solution left, which, performing a hard reset from the Alexa app. Keep in mind that resetting Alexa will clear all the data. But it will also fix any problematic issues. For that,

  • Open the Alexa app first.
  • Go to your device.
  • Lastly, find your device and hit factory reset.

Oops! We’re out of fix. But hold on! We have got an alternative solution.

Alternative Solution: Try a Different App

smart life problems with alexa

If none of the eight fixes are working for you try an alternative. There’s an app named ‘Tyua Smart’ available on both Android Playstore and Apple Appstore. It’s a decent alternative to Smart Life, which provides the same functionality. 

Visit the Playstore to find the Tuya Smart app for Android devices. Open the app after installation. From the home skin, you can now add a device.

For Apple devices, go to the Appstore and find the Tuya Smart app. The procedure is the same after you install the app.

Hope this alternative solution helps! 

Still not fixed? Contact Customer Support

If the issue still exists, we understand how frustrating it is. In that case, try contacting Smart Life’s customer service.

Any More Questions?

Why Is My Smart Life App Offline?

Make sure you are connected to the internet through Wi-Fi or data and it’s working. If it’s connected but still offline try clearing the app data. If the problem persists, uninstall and reinstall the app. If it still shows offline, consider resetting your network settings.

Can I Control A Smart Life Plug With Alexa?

Yes, you can control your smart life plug through Alexa. However, make sure smart is compatible with Alexa. All you have to do is to enable the Smart Life skill from the Alexa app. After enabling, navigate to the plug control and access it directly from the app. 

Which Devices Support Smart Life Integration?

Devices like smart bulbs, sockets, power strips, smart switches, mosquito repellent, water pumps, etc. You can check the app for more devices. In the app, there’s the entire list of supported devices. Find your desired device and pair it with smart life accordingly.


You have reached the end. That was all for today.

We are pretty confident that you’ve figured out why smart life not working with alexa by now. If you’ve other queries make sure to reach us.

Please share your ideas and recommendations with us. We eagerly await hearing from you.

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